ORDER QUERIES

Do I need to do anything to claim free seeds?

No, your free seeds will automatically be included with your order. Our amazing free seed offers are changed regularly to give you the best deals possible. For the most up-to-date information of the current free seed offers Email us on info@legalizecannabissupply.net

OUR MOST POPULAR FREE SEEDS WITH EVERY ORDER EVER

2 FEMINIZED SEEDS FREE
With every order
2 AUTOFLOWER SEEDS FREE
When you spend over £55 GBP ($77.55USD) exc. shipping
4 FEMINIZED & 3 AUTOFLOWER SEEDS FREE
When you spend over ($141USD) exc. shipping

Has my order been received, is it being shipped?

When you check out correctly you should see a screen displayed telling you the order was received and showing your order reference number. You will receive an automated email to the address you supplied when ordering telling you that the order has been received by our team. Also, if you set up an account with us, the full order details will be added to the “orders” section in your account area. Please then allow 24 hrs (or 24hrs from Monday if ordering over the weekend) for your shipping confirmation to be sent to the email address you supplied. If you do not receive one in this period, please check your spam filter, or check for an alternative email from us which may be notifying you of a problem with your order..

How Many free seeds will I get, and what are they?

Every order gets at least 2 free seeds here at legalize cannabis supply, for a full list of the strains you have received.

Where is my order?

First – don’t worry! If you have received an email from us saying it has been shipped, and it is on route, then it’s on its way. Depending on the level of shipping you selected, you may already have had a tracking code added to your account area, so log in and look in your account area. If you can’t remember your details, just click on the login/password reminder link in the login screen and follow the instructions on screen. If you have logged in to your account and looked under the “orders” section, and you don’t see a tracking code, it’s OK. We use a variety of methods to get your souvenirs to you, and some of them don’t have tracking. Look at the Shipping and returns section, full details.

Why haven’t my package arrived yet?

Firstly, please check the shipping timescale list, 99% of our packages arrive we within these times. If you have selected the ‘Standard’ delivery option, and you have not received your goods within 5 working days of the date of getting your shipping confirmation, please contact us. We will then do our upmost to track down your item through the relevant postal provider as well as supplying you with a proof of postage. However, if we are unsuccessful and your item has been lost or stopped on route then we will be unable to resend it free of charge. If you have selected the ‘Stealth’ delivery method, the first thing to do is check your account area in the orders section. Alternatively, contact us for a tracking number for your package, for most orders (but not all). Will have one If the tracking reference number shows the package was failed to be delivered we will investigate and if it was lost we will resend it to you if you cover the cost of shipping. Please be aware this does not cover you if the postal details were entered by you incorrectly as it is your responsibility to get your address correct. If you have selected the Guaranteed stealth shipping option, contact us for your tracking number. If your items have been shipped and your tracking reference does not show that it has been delivered, provided the maximum 5-day period has elapsed, we will resend your items to you free, with no questions asked. If you get a package you don’t recognize, DON’T THROW IT OUT. Many times people may receive a package from us without knowing. Look very carefully through the package and read through any email correspondence from us fully. If you still cannot find your products, get in touch, and we’ll tell you where we’ve hidden them!

Will my package be labelled?

All strains will be in separate packs clearly marked with the abbreviation of the strain name. In the case of mixed packs (Outdoor mix, Premium Mix, Feminized Mix) these are a random collection of seeds from their relevant categories, mixed in one pack together, so each strain is not individually labelled (i.e. they will just be labelled as a mix)

SHIPPING QUERIES

Do you ship to my country?

We ship worldwide but you should check your own laws and regulations in your area. All orders are shipped discretely with no mention of products in or on the package. For more information please look at our Shipping and returns section. 

Examples of countries we ship to;

We delivered to Countries such as:  UK, AUSTRALIA, INDIA, BABARDOS, IRELAND, FINLAND, GERMANY,  AUSTRIA, FRANCE, NETHERLAND, SPAIN, RUSSIA, NORWAY, GREECE, ITALY, BELGIUM, ETC 

Does my order have to come requiring a signature?

No, but as your order is delivered by your national postal carrier, sometimes they will hold a package at your local post office for you to collect if it is sent with a tracking code. If you do not want it sent requiring a signature please click on the link in the checkout where you can advise us that you would prefer not to need a signature on your items.

How long will my order take to arrive?

We makes sure that every order is dispatched within 1 working day of payment being received. We know that you want your products in a hurry so we don’t hang around! Orders to the UK will take 1-3 working days after you receive your shipping confirmation Orders to Continental Europe will take 3-5 working days after you receive your shipping confirmation; orders to the rest of the world will take 6 working days after you receive your shipping confirmation, although 7-12 is the norm. For the full details on our shipping and returns policies please checl our returns policies

 How will my package arrive?

Getting your items to you safely and without attention is our number 1 priority. We use a variety of special methods when shipping to ensure that you are completely satisfied. Although the methods do vary, all items will arrive in a completely unmarked plain envelope, sent from the Coraldo.

What is my tracking code?

If you selected a shipping level that means your item has been sent with a tracking code, it will be included in your shipping confirmation. If you set us an account when you ordered the tracking code can also be found in the “orders” section of your account area by viewing the relevant order. If you have deleted the shipping email just let us know and we will resend it for you. If you have an account please log in and click on the “My Account” link to view all your orders, otherwise use the form below to find your order. Order ID Billing Last Name Email Address FIND ORDER

Standard delivery is a standard shipping method that is discreet in a plain envelope. It come with tracking and is perfectly reliable. Stealth delivery is even more discreet/stealth than the standard method. Stealth shipping uses a variety of methods where the package are shipped hidden in some way. This requires extra processing time and costs, hence the extra fee. This sometimes uses tracking but not always. Guaranteed Stealth is an additional level of reassurance for you. Items are sent using the same methods as Stealth delivery, but always use a tracking system. Should the items tracking code not show as delivered after the maximum allotted time period we will resend the items free of charge. Guaranteed stealth items will only be re-shipped once. (don’t worry that’s all it will take!) Full details of our shipping and returns methods.

PAYMENT & BILLING QUERIES

Do you accept my card type?

We accept payment via, credit card, visa card by using the foolowing link below; https://simplexweb.abra.com/?ref_id=100&link=3ihRYNZbgO

We try our best to make it as simple as possible to pay for your weed, for a full list of the payment methods we currently accept see our Payments page.

How do I pay with bitcoin and save 5%

Paying with Bitcoin is super simple, safe and fast; PLUS every order made using Bitcoin automatically receives a 5% discount on top of any sales prices! For an easy guide on how to complete your order using Bitcoin check how to pay with bitcoin 

 What are my payment options?

We accept payment by Bitcoin (5% off when you choose bitcoin PLUS double free). CashApp ( also you have double free seeds and also you can buy Bitcoin using cashapp  for more information contact info@legalizecannabissupply.net

HOW TO PAY WITH BITCOIN

USING BITCOIN AT MSNL

Bitcoin is the 100% safe and 100% discreet payment option. Instantaneous and completely anonymous plus it comes with an additional 15% off any order, even including sale process.

HOW DOES IT WORK?

Its super easy. Simply select the bitcoin payment option when to check out and it will produce your unique payment reference. Use that reference as your receiver’s ID in your bitcoin wallet and send the coins. Done.

I DON’T HAVE A
BITCOIN WALLET

No problem. Setting up your 100% secure bitcoin wallet takes less than five minutes, doesn’t require and complicated programs or apps and most importantly its FREE!

Simply click here to go through to our recommended wallet provider and follow the steps to set up your account. https://blockchain.info/wallet/#/signup

DO I NEED TO
PUT A LOT OF MONEY
INTO MY WALLET?

No. As long as there are enough funds to cover the cost of your order with us then you’re good to go. Just think of it like a prepaid credit card.

  1. Shop online with us (or any of the millions of companies worldwide that accept bitcoins) and when you are ready view your cart to see your total.
  2. Use your normal debit, credit card or bank account and buy enough bitcoins to cover the order value with us.
  3. Checkout on our site and generate your bitcoin payment reference.
  4. Send the payment to us in bitcoins from your wallet (don’t worry it will do the conversion for you)

What will my bank / credit card statement say?

Your statement will not display anything even remotely connected to the products and will be billed to an unrelated billing name. This is for your complete security and discretion. We change this regularly to keep it safe for you, so if you have ordered and you are in any doubt just drop us an email and we will let you know it’s us.

Why is my card payment declining?

Chances are your bank is not sure the transaction is real and is blocking it to be safe epeschially using PayPal, Zelle, CashApp etc. This is nothing to worry about and it is very common. All you need to do is give your bank a quick call, tell them you are buying something from a foreign website and to let it go through.

Why is the amount shown on my account/statement different?

When using our site you can select the currency you would like to view all prices in and the site will use the most up to date international exchange rate for that day. The currencies available are: Pounds Sterling (£GBP) Euros (€EUR) US Dollars ($USD) Canadian Dollars ($CAD) Australian Dollars (AUD) Our site will always bill you in GB Pounds regardless of the currency you have viewed and checked out with using that days’ exchange rate. When the payment is then processed and taken from your bank account, your bank will convert it from GBP into your national currency using THIER OWN exchange rate. This may differ slightly from the international rates we use. This means that the amount shown on your statement will be slightly different than that shown at the checkout, if your local currency is not GBP (i.e. the amount on your statement is the total GBP amount converted into your currency. Currency conversions can be checked at xe.com). Please note some banks charge a small fee for international transactions. This is an international charge your bank may add, not us.

GENERAL QUERIES

Are you a genuine company that I can trust?

Well the simple answer to this is yes of course we are. We are the best legalizze cannabis supply and have many thousands of satisfied customers from around the world. We pride ourselves on the fact that we were one of the first and we deliver a consistently high level of service and customer satisfaction from moment you first visit, to your package arriving at your door.

Why haven’t you responded to my e-mail?

Our customer service team operate regular office hours Monday to Friday CET, if you send us an e-mail out of our office hours we will get back to you as soon as we are back in the office. We aim to reply to all queries within 24 hours. Check your spam filter; there is a good chance your answer is in there. Unfortunately that there are certain questions we are prohibited answering by law, if you ask for information on anything we think will be used to support an illegal activity we WILL NOT answer. Please read the site disclaimer and legal policy. We are not ignoring you by choice; we have to obey the law. Some email and isp’s don’t accept our incoming emails, these include extensions: @sbcglobal.net, @att.net, @att.com, @bellsouth.net. If you are trying to reach us through one of these we probably are getting your emails but cannot reply so please try using a different email account such as Gmail or Yahoo mail.

I can’t find an answer to my question in the FAQs

If you can’t find the answer to your question in our FAQ section please contact us  to find out how best to contact us.

Contact us ASAP at info@legalizecannabissupply.net! Due to our fast turnaround, the sooner, the better!

Yes! You have a period of 15-days, from the date of purchase to return items to us, so act fast. Please refer to our Terms & Conditions for further details.